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terms of sale

Delivery

Please allow up to TWO WEEKS PLUS for delivery, LRBinteriors uses Shipley for furniture delivery therefore dates and times are subjective and likely to change due to COVID19. Delivery is FREE. Service to front door only! Please make necessary arrangements to carry furniture into home. This is the buyers responsibility! 

 

  1. Please MEASURE all entry ways and access points to ensure that your furniture will fit in designated space.

  2. REFUNDS will not be given if an item doesn't fit or arrangements weren't made by the customer to lift furniture into home.

Excluded postcodes

For any of the postcodes below please contact for alternative courier costs. Excluded postcode locations: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands, Northern Ireland, PO Box.

 

Collection

My workshop is based in Plymouth and customers are welcome to pick up any pieces from this location if preferred.

Appointment only

To view any pieces of furniture featured on my website or for commission enquiries please contact to book an appointment at my workshop. I run a workshop it is NOT a shop premises and is appointment only.  

 

Polite notice

As with all refurbished items, each piece of furniture will show signs of its previous life. This adds to its charm and character. Each piece of furniture sourced is second hand and has had honest repairs, if painted by hand brush marks may be visible upon inspection. All my furniture has been refurbished at my workshop, due to constant sanding and carpentry work, my workshop is not dust free, please bare that in mind when purchasing any of my shop pieces as well as any bespoke customer commissions. Furniture that has been sprayed, varnished or waxed subsequently may contain dust particles. 

Terms and Conditions of sale

  1. Items that will only be accepted as returns and qualify for full refunds are items that have been damaged in transit. If there is an issue please contact me within 5 days of delivery.

  2. Conditions of return; buyers are responsible for return postage costs. If any additional damage has occurred in transit when returned buyer will receive only a partial refund due to the additional damage. Items need to be returned within 14 days of delivery. I don't accept exchanges or cancellations but please contact me if you have any problems with your order.

  3. Disclaimer; any pieces of furniture that may show subsequent brush marks or dust particles as stated above will not be accepted as a return or customer refund.

  4. It is the buyers responsibility to look after their items and take care of them this includes all customer commissions. Refunds will not be given for wear and tear.

Accessibility

LRBinteriors is committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability. Whilst LRBinteriors strive to adhere to the guidelines and standards for accessibility, it is not always possible to do so in all areas of the website. Be aware that due to the dynamic nature of the website, minor issues may occasionally occur as it is updated regularly. We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility. If you have any comments and or suggestions relating to improving the accessibility of this site, please don't hesitate to contact our accessibility coordinator Lottie by e-mail lrbinterior@gmail.com.

Privacy Policy

LRBinteriors is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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